Cloudways Review: Managed Cloud Hosting + Speed Tips [2024]

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Greetings! If you’re a blogger in search of exceptional managed cloud hosting and useful speed optimization advice, you’ve arrived at the perfect destination. Our comprehensive Cloudways review for 2024 aims to delve into the platform and unveil its potential to enhance your website’s performance. So, grab a seat, unwind, and prepare to explore the multitude of exciting features that Cloudways has in store. Let’s commence our journey!

Cloudways turbocharges your digital agency, ecommerce store, or online business with an incredibly fast, secure, and simple cloud hosting platform backed by 24/7 expert support.

For optimal utilization of the finest web hosting provider and dependable hosting service for your online project, consider referring to WPThink.com’s Cloudways Review 2024. Cloudways proves to be an excellent option for a superior hosting experience, surpassing shared hosting services like SiteGround, Hostinger, A2, or WPX.

Setting up your server and linking your domain with Cloudways is effortless. Once you’re ready, familiarize yourself with their Dashboard, and I can offer you valuable suggestions to enhance your site’s speed and performance. Don’t stress about the technical aspect; everything is user-friendly. Cloudways’ Vultr HF plan provides an incredible offer: 1TB bandwidth and 32GB NVMe storage for just $16 per month! That’s why I switched from Rocket.net to Cloudways, and you should give it a try as well.

cloudways

One of the main drawbacks of this platform is its steep learning curve, as there are many settings to navigate in the Dashboard. Additionally, support quality can be inconsistent, and costs can quickly add up as you scale your usage. The Breeze plugin also needs improvement, so it is recommended to use FlyingPress instead. To achieve the best possible setup, it is necessary to use a third-party email service, such as Google Workspace, in conjunction with Cloudways Vultr HF, Cloudflare Enterprise, and FlyingPress.

Cloudways offers a 3-day trial & free migration, along with a coupon code for 30% off 3 months (affiliate link). If you have any questions, please comment or contact their community manager.

Cloudways Managed Cloud vs. Shared Hosts

Although I strive for accuracy, hosting companies frequently make changes that may affect the information provided. Therefore, I cannot guarantee 100% accuracy. Please leave a comment if any updates are needed (Thanks!).

 SiteGround GrowBigHostinger Business WPWPX Business PlanNameHero Turbo CloudCloudways Vultr HF (2GB)
TypeSharedSharedSharedSharedCloud
Cores/RAMNot listed2 cores/1.5GB1 core/1GB3 cores/3GB1 core/2GB
ServerApache + NginxLiteSpeedLiteSpeedLiteSpeedApache + Nginx
Storage20GB / SATA200GB / SATA15GB / SATA500k inodes / NVMe64GB / NVMe
CDNGoogle CloudQUIC.cloudQUIC.cloudQUIC.cloudCloudflare Enterprise – APO
DNSInternal (blocked for 4 days)InternalInternalInternalDNS Made Easy ($5/mo)
Cache pluginSG OptimizerLSCLSC or W3TCLSCx
Object cacheMemcachedxxRedisRedis Pro
PHP processorFastCGILiteSpeedLiteSpeedLiteSpeedFPM
DatabaseMySQLMariaDBMariaDBMariaDBMariaDB
Bandwidth or monthly visits100k visits/mo (estimated)At discretion200GB50k visits/mo (estimated)2TB
CPU limitsCommonLow resources3 PHP workersEfficient w/ LiteSpeed“Average”
Email Hosting1GB storageLow limitsx
Major incidentsTTFB/DNS/CPU issues, unethicalFake reviews, scam reports, 2019 breachGlobal outage blamed on dead CEO2-day outageNone
Migrations$30/siteUnlimited5-35 sites15 from cPanel1 free + $25/site
TrustPilot rating4.6/54.6/5 (fake)4.9/54.6/54.5/5
Intro price$3.99/mo$3.99/mo$20.83/mo when paying yearly$9.98/mo$30/mo
Renewal price$24.99/mo$14.99/mo$20.83/mo$19.95/mo$30/mo

Cloud Hosting Providers: Cloudways vs. Other Cloud Hosts

Rocket.net boasts faster speeds due to their inclusion of APO, LiteSpeed’s PHP, and additional cores/RAM. However, they offer less storage and bandwidth than Cloudways and generally have a higher price tag. Additionally, Cloudways allows multiple site hosting on a single server, whereas Rocket.net restricts the number of websites.

 SiteGround Cloud Jump Start PlanWP Engine StartUp PlanKinsta Starter PlanCloudways Vultr HF (2GB)Rocket.net Starter Plan
TypeCloudCloudCloudCloudPrivate cloud
Cores/RAM4 cores/8GBNot listed12 cores/8GB1 core/2GB32 cores/128GB
ServerApache + NginxApache + NginxApache + NginxApache + NginxApache + Nginx
Storage40GB / SATA10GB / SATA10GB / SATA64GB / NVMe10GB / NVMe
Cache pluginSG OptimizerxxBreezex
CDNGoogle CloudCloudflare free + PolishCloudflare freeCloudflare Enterprise – APOCloudflare Enterprise
DNSInternal (blocked by Google)InternalAmazon Route 53DNS Made Easy ($5/mo)Cloudflare
Object cacheMemcachedMemcachedRedis ($100/mo)Redis ProRedis
PHP processorFastCGIHHVMFastCGIFPMLiteSpeed
PHP workersNot listed (but common issue)Not listed (but common issue)2 PHP workersNo limitNo limit
Memory limitAdjustable512MB256MBAdjustable1GB
DatabaseMySQLNot listedNot listedMariaDBMariaDB
Nginx reverse proxyManual configuration$50/mo
Bandwidth or monthly visits5TB50GB + 25k visits/mo25k visits/mo2TB50GB + 250k visits/mo
Email Hostingxxxx
Malware removalScanner onlyxRemoval pledgexImunify360
Major incidentsTTFB/DNS/CPU issues, unethical2015 breachNoneNoneNone
Migrations$30/sitePaid (quoted)Free (most hosts)1 free + $25/siteUnlimited free
TrustPilot4.6/54.5/54.2/54.5/54.9/5
Price$100/mo$25/mo when paying yearly$29/mo when paying yearly$30/mo$25/mo when paying yearly

Cloudways Pricing: Monthly Pricing, Scaling Gets Pricey

Cloudways offers monthly pricing without high renewal fees.

However, as you scale your business, the cost can become expensive, a common complaint. Compared to the Vultr HF website price, you may be paying double for everything built around their hosting. Many higher-traffic websites opt for RunCloud or CyberPanel, which require a more hands-on approach (unlike Cloudways, which can launch a server with a few clicks).

With Cloudways, adding CPU/RAM is easy. Shared hosts often lock you into 1-3-year contracts with a fixed amount of server resources, which can be problematic if your traffic grows or you add plugins/features that require more resources. This is why many people avoid shared hosts altogether.

Cloudways vertical scaling

Cloudways Account Sign Up + Cloudways Offers

When you sign up through the page created for me, you can receive 30% off for 3 months (using an affiliate link). Please note that if you choose to sign up, I will receive an affiliate commission. However, I want to be transparent and let you know that it’s optional, and there are no worries if you choose not to use the link.

Cloudways vultr high frequency discount

Launch A Server – Server Location

The next step is to launch a server. Select an application (WordPress or WooCommerce) and name your app/server. Select a cloud host (I recommend Vultr HF) and the server size. 1GB is acceptable for small sites, 2GB+ for more significant/WooCommerce sites. Select the data center closest to your visitors. Cloudways has 19 data centers for Vultr HF, while most shared hosts only use around 4-6, so assuming you can use a closer data center, this should already help improve TTFB.

Then click Launch Now.

Vultr HF is the most popular, with faster NVMe storage, higher CPU clock speeds, and 3GHz+ CPUs. You also have DigitalOcean (and DigitalOcean Premium), Linode, AWS, and Google Cloud.

I don’t recommend Google Cloud since Cloudways uses the lower-tier N1 machine family. SiteGround used N1 when they moved to Google Cloud but now uses N2. Both are for balanced workloads instead of optimized workloads. If you’re doing Google Cloud, you want C2.

Vultr high frequency compute
Vultr HF uses 3GHz+ CPUs with high clock speeds

Connect Your Domain

After your server is done launching, you’ll connect your domain. Cloudways doesn’t offer domain names, so I recommend using Google Domains or NameCheap if you don’t have one.

Step 1: Add your domain name under Applications → Domain Management. Add the www version as an additional domain if you want to redirect all www links to the non-www version.

Step 2: Update DNS records. In NameCheap, go to Dashboard → Domain List → Manage → Advanced DNS → Add New Record. The A Record value is the Public IP in Access Details in Cloudways. The CNAME is your domain name. Use the same formatting as below. Here are GoDaddy’s instructions (or Google instructions for the domain registrar you’re using).

Step 3: Add free Let’s Encrypt SSL (Applications → SSL Certificate) and enable auto-renewal.

Request A Free Migration

Request a free migration (9 squares → Add-ons → Application Migration). The first migration is free; then it’s $25/site which is cheaper than most hosts. I had them move my site with no issues.

Or DIY with the Cloudways WordPress Migrator plugin.

Cloudways Hosting Platform: Cloudflare Enterprise

Cloudways has a Cloudflare Enterprise add-on for $5/mo, so here are my thoughts.

The 3 biggest complaints are no APO (yet), challenge pages, and limited settings with no option to use free Cloudflare features like page rules, firewall rules, crawler hints, or SXGs.

But have you tried it? I did, and my site was much faster than using Cloudflare Pro directly from Cloudflare (and that’s all I care about, along with improved security). I found that the Enterprise features you gain in the add-on outweigh the free ones you lose.

Cloudways doesn’t include all Enterprise features if you buy it directly from Cloudflare, but will you pay $200/month+ instead of $5/month on Cloudways? Probably not.

It does present users with more challenge pages that you can only customize when using Cloudflare Pro+ directly from Cloudflare. So while it made my site faster, I think it needs much work. It seems like they’re playing catch up with Rocket.net who offers it for free with full page caching, no challenge page on the front, no configuration, and an overall smoother integration (their CEO Ben Gabler also has a long history of working with the edge and went as far as building Rocket.net’s data centers in the exact locations as Cloudflare).

 Cloudflare FreeFlyingProxy Cloudflare EnterpriseCloudways Cloudflare EnterpriseRocket.net Cloudflare Enterprise
APO$5/mox
Argo Smart RoutingPaid featurex
Priority routingx
Load balancingPaid feature
Mirage/PolishRequires CF Pro
Enterprise DDoS protectionx
BandwidthUnlimited100GB100GBDetermined by the hosting plan
Challenge pagesNot oftenNot oftenToo oftenNot often
PriceFree$10/mo$5/moFree w/ hosting

Critical differences between third-party Cloudflare Enterprise services (and Cloudflare free)

Features

  • Enterprise CDN – prioritized routing with CDN cache and unique IPs up to 100GBs.
  • Managed WAF –includes PCI compliance with advanced bot management & mitigation.
  • DDoS Protection – prioritized for layers 3, 4, and 7 with prioritized IP ranges and 100% SLA.
  • Image Optimization – Mirage + Polish compress images, resizes them for mobile, serves them in WebP, strips EXIF data, etc. I prefer this over image optimization plugins.
  • Full Page Cache (Coming Soon) – I’m hoping they add this soon, just as much as you are.
  • Argo + Tiered Cache – routes your traffic through the fastest Cloudflare network paths.
  • Global load balancing – creates a failover so traffic is re-routed from unhealthy origin servers to healthier origins. This can reduce things like latency, TLS, and general errors.
  • HTTP/3 access – You still get HTTP/3 when using the CF Enterprise add-on on Cloudways.

Redis Object Cache Pro

Redis Object Cache Pro is free on Cloudways and can be enabled under Servers → Settings & Packages → Packages → Install Redis. Cloudways will install Redis as a drop-in plugin under your WordPress plugins menu. Stack Overflow has a nice thread on Memcached vs. Redis.

Cloudways redis

Here’s the table Cloudways shows on their blog:

 W3 Total CacheLiteSpeed CacheWP RedisRedis Object CacheObject Cache Pro
Performance     
Batch Prefetchingxxxx
Data compressionxxxx
Cache primingxxxx
Asynchronous flushingxxx
Features     
Cache Analyticsxxx
Secure connectionsxxx
Highly customizablexxxx
Logging supportxxxx
Cluster supportxxx
Replication supportxxx
Reliability     
Mitigates race conditionsxxxx
Extensively unit testedxxxx
Integrations     
WooCommerce optimizedxxxx
Query Monitor integrationxxxBasicAdvanced
WP CLI integrationBasicxBasicBasicAdvanced
Site Health checksxxxx
Batcache compatiblexxx
Relay integrationxxxx

Use FlyingPress instead of Cloudways Breeze

I suggest FlyingPress as a better alternative to Cloudways’ Breeze.

FlyingPress effectively addresses core web vitals compared to WP Rocket. It also offers more features and better optimization for real-world browsing. For instance, Perfmatters has confirmed that loading used CSS in a separate file is more efficient for actual visitors, while inline works better for “scores.” Even seemingly small details can have a significant impact.

 BreezeWP RocketFlyingPress
Remove unused CSSxInlineSeparate file
Critical CSSx
Bloat removalxx
Host fonts locallyxx
Preload imagesxx
Lazy load background imagesxInline HTMLlazy-bg class
Exclude images from lazy loadxBy numberBy number
YouTube iframe preview imagex
Self-host YouTube placeholderxx
Add missing image dimensionsx
Lazy render HTML elementsxx
Scheduled database cleanupsx
Frequent new featuresxx
DocumentationNeeds more detailDetailedNeeds more detail
PriceFree$59/year$60/year
Renewal priceFree$59/year$42/year

More Cloudways Platform Optimizations

Here are a few other optimizations you can make on Cloudways. These can depend on whether your site is WooCommerce or low/high traffic. Cloudways also has quite a bit of documentation.

  • Use PHP 8.0+.
  • Use MariaDB 10.4.
  • Use a 512MB memory limit or higher.
  • Activate the Redis add-on (see the previous step).
  • Use FlyingPress instead of Breeze (see the previous step).
  • Configure Varnish rules to exclude URLs/cookies if needed.
  • Activate Varnish add-on (specifically good for eCommerce sites).
  • Increase PHP-FPM memory limit from 32M (mine is set to 1024M).
  • Schedule backups during non-peak hours if you’re using Cloudways for backups.
  • Use Cloudflare’s DNS (see dnsperf.com). Not related to Cloudways, but it’s important.
  • Replace wp-cron with a real cron job (use the code below or see Cloudways instructions).
  • Use error logs to find bad bots, URL requests, status code errors, and slow pages/queries.
  • max_execution_time: 30-60s, max_input_time: 60s, max_input_vars: 1000 (what I used).

This is the code for adding a cron job (remember to disable wp-cron beforehand). This can help reduce CPU usage by preventing wp-cron from loading on every pageview.

*/5 * * * * wget -q -O - 'https://wordpress-413270-1299955.cloudwaysapps.com/wp-cron.php?doing_wp_cron

Cloudways doesn’t offer Email Hosting.

Keeping web/email hosting separate is a good thing (besides price) since emails take up inodes/files. You also want resources only to be dedicated to hosting your website and not email. If you switch hosts, you don’t have to change emails, which can be a pain.

Cloudways only offers Rackspace for $1/email per month, but I use Google Workspace (Cloudflare also started offering free email addresses). I’ve never used Rackspace, so I can’t comment on whether it’s good vs. bad or setting it up. I’ve always preferred Google Workspace.

External Backup Solution – Stay Safe

I suggest using a third-party backup plugin service such as UpdraftPlus or ManageWP. Cloudways charges $0.033/GB for local backups, which can be downloaded via SSH/SFTP, but they only provide one copy of the latest backup. Although I have never encountered any issues, I have heard some horror stories of backups being accidentally deleted. Therefore, it is always a good practice to have off-site backups by a third-party service to avoid putting all your eggs in one basket, regardless of your hosting provider.

File Manager Alternative – Tiny File Manage

Although Cloudways lacks a file manager, they do offer SFTP.

I want to thank Roger for providing a helpful solution in the comments section for those transitioning from cPanel to Cloudways. As Cloudways does not offer a file manager, you can utilize SFTP to download and upload Tiny File Manager. This will allow you to perform various functions such as zipping, unzipping, creating, deleting, modifying, viewing, quick previewing, downloading, copying, and moving files. You may find more features on the project’s GitHub page.

Tiny file manager

Support Used To Be Bad, It’s OK Now

While you must experience this, I’ve always been thrilled with Cloudways support. I have found a hosting provider that is not Kinsta but is better than SiteGround. So far, I have not encountered many problems that required me to seek support, which is a positive sign.

If you are new and have pre-sales questions, I recommend contacting their community manager, Muhammed Moeez. When I was in a similar situation, I contacted them on Facebook to put my mind at ease.

To explore the Dashboard, you can register for a Cloudways demo. The Server tab allows you to modify Redis, Varnish, PHP version, MariaDB, memory limit, and backups, scale your server, configure SMTP, and monitor CPU/RAM/DISK usage.

The Application tab has your WordPress login details. You can easily set up staging sites, keep track of traffic and error logs, add domains, configure SSL, manage cron jobs, restore backups, or make one on-demand. Additionally, you can adjust application settings such as Varnish, WebP, XML-RPC, PHP-FPM, and Varnish for optimal performance.

cloudways app shot

Cloudways Acquired By DigitalOcean

DigitalOcean acquired Cloudways.

I am not pleased with the recent price increase of $2-3/month for other cloud providers, while DigitalOcean’s prices only went up by $1/month (and sometimes remained the same). This makes DigitalOcean more appealing, but it also makes Cloudways less desirable.

Cloudways Hosting Pros & Cons

Cloudways Hosting Pros

  • Cloud hosting is faster than shared.
  • Vultr HF has high CPU clock speeds + NVMe storage.
  • Cloudflare Enterprise is excellent for both TTFB + LCP.
  • Multiple caching layers (Redis, Memcached, Varnish, etc).
  • They use MariaDB, which is comparatively faster than MySQL.
  • PHP-FPM tends to use memory more efficiently than FastCGI.
  • Stays updated on PHP versions (currently supports PHP 8.2).
  • Monthly pricing without yearly contracts or high renewal prices.
  • Free migration, 3-day trials, and a promo code make it easy to try.
  • More control of specific server settings (see WP Johnny’s guide).
  • 44 data centers to choose from between all their cloud providers.
  • Choice of 5 cloud providers: DO, Vultr, AWS, Google Cloud, and Linode.
  • Launching a server and using their migrator plugin is straightforward.

Cloudways Hosting Cons

  • Apache servers.
  • No email hosting (use Google Workspace).
  • Some CPU usage complaints on small servers.
  • No file manager (use SFTP or Tiny File Manager).
  • Cloudways Breeze plugin isn’t great (use FlyingPress).
  • Scaling CPU/RAM for larger websites can get expensive
  • Cloudflare Enterprise needs APO + fewer challenge pages.
  • Off-site backup storage is $0.033/GB per server (use a third-party service).
  • New customers sometimes have to show ID to get their account approved.

Best Cloudways Alternatives

Cloudways Hosting Review FAQs

What is Cloudways?

Cloudways is a managed cloud hosting platform that allows users to deploy, manage, and scale applications on popular cloud providers like AWS, Google Cloud, and DigitalOcean.

What is a Cloudways review?

A Cloudways review evaluates the features, performance, pros, and cons of the Cloudways hosting platform conducted by individuals or organizations.

What are the pros of Cloudways?

Some pros of Cloudways include excellent support, easy server management, flexible pricing plans, solid performance, and integration with popular CMS platforms like WordPress.

How does Cloudways provide support?

Cloudways provides support through various channels, such as live chat, ticketing system, and knowledge base articles. They have a team of experts available 24/7 to help with any issues or queries.

Are there any alternatives to Cloudways?

Yes, there are several alternatives to Cloudways, such as DigitalOcean, AWS, Google Cloud Platform, Vultr, and Linode. These platforms also offer cloud hosting services with different features and pricing options.

Are there any cons to using Cloudways?

While Cloudways has many advantages, some potential cons include the absence of email hosting, limited control over server settings, and the need for technical knowledge to utilize the platform entirely.

Can I host my WordPress website on Cloudways?

Yes, Cloudways is compatible with WordPress and provides managed WordPress hosting solutions. You can easily install WordPress and manage your WordPress site on Cloudways with just a few clicks.

How do I use Cloudways?

To use Cloudways, you must sign up for an account, choose a cloud provider, deploy your application, and manage it using the Cloudways control panel. The platform provides user-friendly tools and guides to help you throughout the process.

What are Cloudways user reviews saying about the platform?

Cloudways user reviews are generally positive, with many praising the platform’s performance, ease of use, and helpful support. However, reading multiple reviews to understand user experiences comprehensively is always a good idea.

Are there any performance tests conducted on Cloudways servers?

Yes, there are various performance tests available for Cloudways servers. These tests evaluate factors like speed, reliability, scalability, and uptime to assess the overall performance of the hosting service.

Cloudways is a top-notch managed cloud hosting provider that offers exceptional speed and performance for your website. With its user-friendly interface and a wide range of features, Cloudways stands out as a reliable choice for individuals and businesses. By leveraging their advanced caching techniques and optimized infrastructure, you can ensure that your website loads quickly and efficiently, providing an excellent user experience. If you’re looking for a reliable and high-performing hosting solution, I highly recommend considering Cloudways. Take your website’s performance to the next level and purchase their services today.

Johnny Sebastian
Johnny Sebastian

Johnny Sebastian is an experienced advertising and marketing expert with skills in content marketing, online advertising, and software conceptualization. He writes clear and actionable content for WPThink.com to help enhance readers' understanding of the hosting industry. In addition to this, Johnny collaborates with startups and works with One Up Digital's management team to navigate the ever-changing landscape of content marketing, online advertising, and software development.